Have a question or comment?
Home Try-On Program
Everything you need to know about the Home Try-On Program
Home Try-On Program 101
Find 5 Pairs Online
Try On + Get Feedback
Send Back + Order Online
Reasons You’ll Love the
Home Try-On Program
The Home Try-On Program is free
Try five different pairs of glasses
Take five days to decide
A convenient solution
Get a second (and third) opinion
How to Choose the Right Frames
Use the Virtual Try-On
Find similar styles
What Customers Say
to buy Warby Parker glasses and helped me
feel more confident in my frames and completely
satisfied with the whole experience!”
idea since sliced bread because I really like to get multiple
opinions from people. I wore my two top favorites each for
a full day to really get an idea of how they feel.”
With 2 small kids it’s very hard to make
it to a store and having my husband and
friends’ opinions was helpful.”
after having time to show them to friends and family.”
How do I place an order for Home Try-On?
To add a frame to your order, click on the gray “Home Try-On” button on the right side of the page for each frame you would like to try on. After you have selected five frames, click on the “Home Try-On” cart in the top right corner of the screen (make sure that all of the frames are listed as “Free” in the Amount column). When you’re ready, click “Proceed to Checkout” and follow the instructions from there.
When do my five days start/end for my Home Try-On?
Starting on the day you receive your Home Try-On, you will have five days to wear the frames, get input from friends and family, and find the perfect pair for you!
Will I receive prescription glasses in my Home Try-On order?
No. In order to make our Home Try-On available to as many customers as possible, we will send you the frames to try on with non-prescription “demo” lenses. Once you receive your Home Try-On order and find a frame (or two!) you love, you can return to our website at anytime to place an order for prescription glasses.
I’ve found a pair I like in my Home Try-On — do I keep them?
Rather than keeping the pair that you like, we ask that you place a purchase order for those frames on our website. We will then get started on a brand new pair for you with custom-cut prescription lenses.
Where can you ship Home Try-Ons?
Our Home Try-On program is available to customers who live within the contiguous United States. It is not available to those who live in Hawaii, Alaska, Puerto Rico, or Canada. For the near term, we CANNOT offer one-off Home Try-On shipments to these destinations, even for a fee. We are working hard to open our Home Try-On program to these destinations in the future.
I thought the Home Try-On program was free — why do you need my credit card at checkout?
The Home Try-On program is absolutely free! During the checkout process, you will be asked to provide a valid credit card before completing your order. We require your credit card information for security purposes, but rest assured that the Home Try-On program is totally free. You may see a $1.00 authorization on your account after placing the order, but this will disappear from your card within 48 hours of placing your order.
Can I use my debit card to place an order for Home Try-On?
Unfortunately, we cannot accept debit cards for our Home Try-On program, as debit cards are incompatible with the authorization process that we use. Using a debit card to place a Home Try-On order may delay shipment of your order, because we will need to follow up with you to obtain your credit card information instead.
Can I use my Warby Parker Gift Card to place my Home Try-On order?
Please do not use your Gift Card when placing a Home Try-On order. Our Home Try-On program is free, but we need to have a valid credit card on file for you. When you place a Home Try-On order, we run a $1.00 authorization to ensure the validity of your credit card. This amount is not charged to your account and will disappear after just a few days. Using a Gift Card to place a Home Try-On order may delay shipment of your order because we will need to follow up with you to obtain your credit card information instead.