Warby Parker is committed to providing a website and mobile app that are accessible and navigable to all consumers. To that end, we actively work to assess and increase the accessibility and usability of our website and app, using available standards and guidelines to assist in our efforts. We seek to comply with all applicable state and federal accessibility requirements as well as best practices in providing accessibility.

As part of this commitment, we’ve modified our app in many ways in order to make it more accessible and user-friendly for all of our customers. For our website, we use the guidelines of the Web Accessibility Initiative as a model. Those guidelines detail how to make web content more accessible to individuals with disabilities. We regularly review our site in comparison to these guidelines using recognized accessibility evaluation tools. Ultimately, conformance with these guidelines will help make the web more user-friendly for all of our customers.

However, if you encounter any difficulty using our website or mobile app, have suggestions about improving the usability or accessibility of our website or app, or would like to know more about Warby Parker’s commitment to accessibility, please contact us using the contact information below.

Call or text: 888.492.7297 (9 a.m.–9 p.m. ET, every day)

Email: [email protected]

Mailing address:
233 Spring Street c/o Legal Counsel
6th floor East
New York City, NY 10013