Reference desk

Need help?

We’re committed to providing a safe shopping environment to our employees and customers, and with that in mind, we’ve begun to slowly reopen some of our stores. Learn more about the advanced measures we’re taking to safeguard your health at Even if a location near you remains closed, we’re still here to help with any eye care needs. Our Customer Experience team is available 9 a.m–10 p.m. ET every day of the week via email, chat, and text or phone at 888.492.7297.

Peruse a few of our most frequently asked questions below: