The Customer Experience team provides best-in-class customer service to all Warby Parker customers through frictionless interactions via phone, chat, and email—and by relaying vital customer insights across the business.

Growth is always one of our top priorities—for both our business and our team. A thoughtful onboarding program, consistent performance and development conversations, opportunities to grow through internal special projects, and monthly skills-development workshops all make personal and professional development a through line of life at Warby Parker.