Question 1

Does Warby Parker take insurance?

Accepted Answer

Yes, we do! We partner (and are considered in-network) with several vision insurance providers. And even if we’re out of network, you can still save an average of $100—you’ll just have to apply for reimbursement after checkout.

Question 2

How long will it take to get your glasses?

Accepted Answer

Most Warby Parker glasses will reach you within 5–7 business days after your prescription and billing information is approved. Certain eyeglasses orders, including those with specialty lenses, may take a bit longer, sometimes up to 10 business days. If you’d like your glasses faster, you can add expedited shipping during checkout, which may reduce turnaround time.
Keep in mind, however, that these timelines vary and are subject to change.

Curious about your current order status? Log in to your Warby Parker account, and you’ll be able to check your order status and related details.

Question 3

What kinds of lenses does Warby Parker offer?

Accepted Answer

Warby Parker offers several lens features and materials with our eyeglasses, including:

• Lens prescription types: Single vision, progressives, readers, and non-prescription lenses.
• Lens materials: Polycarbonate and high-index.
• Other lens features: Anti-fatigue, blue-light-filtering, and light-responsive.
Features available may vary by frame. Take note that our sunglasses also come with other lens features, such as polarization.

Question 4

What will your glasses come with?

Accepted Answer

Warby Parker eyeglasses come with a microfiber lens cleaning cloth and a protective case. But we offer other accessories, too, including several cases and the Clean My Lenses Kit.

Question 5

Can you return Warby Parker eyeglasses?

Accepted Answer

Yes, you can! Warby Parker offers free returns within 30 days for eyewear—including prescription and non-prescription eyeglasses and sunglasses—and accessories.

Esme

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