The Westchester

bestframes...yet

I enjoyed my visit to this particular Warby Parker. The staff was very welcoming and helpful and my exam was excellent and the Dr. Shin was very informative and thorough. Overall it was a great experience

Awesome experience. Eye exam, friendly staff and great product selection at a reasonable price.

This was a quick and pleasant experience. The store was clean and the glasses were displayed in a way that made it easy to look around. Jack was extremely helpful with helping me make decisions in my purchase.

I been here multiple times and have had a great experience each time. The eye exam, frame store etc are great. I was pleased at how thorough the eye doc was! I highly recommend

I had the most informative eye exam I have ever had. The staff and Doctor were exceptionally friendly and professional as well as knowledgeable about products. The time spent there was far less than anticipated. Will definitely be going back!

Knowledgeable staff takes the time to answer any number of questions in a patient and thorough manner. Great selection as well, all in an inviting environment.

Loved the super helpful team at this location!

Got my first pair of glasses today! Love the team at Warby Parker - they are friendly, knowledgable and helpful.

Nice store staffed by helpful and knowledgeable people. Easy, relaxed shopping & buying experience compared to competitors. Great selection of frames. Highly recommend!

I couldn't have been more happy with my visit today with Warby Parker. The staff was very professional and extremely helpful I would like to also say that opthomolgist Susan Shin was the best!! Very friendly and professional also. I would recommend her to anyone!!

Lifetime of eyeglasses, this was the easiest and most affordable trip to eye doctor!

My visit went well, found the frame I wanted. Staff was very customer friendly

Great choice of frames, reasonably priced, courteous and professional service; I went in with a prescription and was out the door after ordering in 1/2 hour. Very happy:)

Wonderful staff, very intuitive they will be helpful as you try on many frames without putting pressure you. Just their to welcome you, show you, listen to you. So accommodating I took others in my family back there.

Store was clean, staff was friendly and super helpful. Would definitely go back and purchase another pair of glasses!

Very professional and great customer service. knowledge of the products and services.

Excellent service, huge variety, friendly staff

I had the most wonderful experience with Xiomara - the manager and optician, and Destiny and Tristan - two members of the sales team. I received blue tortoiseshell glasses. They were in a pattern I didn't like. Xiomara asked Destiny to bring every extra pair they had out from the back. Out of the five pairs, we found my favorite one. They gave me this pair and it made me so happy. While the new glasses were getting cleaned, Destiny took down my information. My visit was efficient and now, I'm getting compliments every day because of my glasses. My new glasses did not fit properly. Xiomara took the time to fine tune the glasses for about 15 minutes. She made them perfect for my face. Now, I have beautiful glasses that fit like a glove. Finally, I got a new prescription and required new frames. I came back to the store and Tristan walked me through a refund for my previous lens. I'll be coming into the store soon to replace the frames, no charge. This is the experience that WE, as customers, deserve as we are shopping for new glasses. I couldn't be happier with my experience. I feel more confident, thanks to Xiomara, Destiny and Tristan.

I had an exceptional experience at Warby Parker at The Westchester. I was greeted and assisted by team member Destiney. She helped choose my frames and answered all of my questions. She deserves the 5 stars.