Our Westchester visitors will be quick to spot our store thanks to the book motif of our blue and white clay tile façade. The blue hues continue inside with a mosaic-inspired mural featuring a striking pattern of glasses? eyeballs? both?
How to get a prescription
THINK YOUR VISION HAS CHANGED?
Book an eye exam
This location offers comprehensive eye exams for glasses and contacts. If you've never worn contacts before, we offer complimentary training (with any order) on how to insert, remove, and care for your contacts.
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an FSA or HSA card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non-prescription sunglasses and accessories, or can book an eye exam at most locations.
We're in-network with several major insurance carriers, and we also make it easy to use out-of-network benefits. (Coverage may vary by location or plan.) Get all the details here.
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Yes, indeed. We have a 30-day, hassle-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Yep, at all of our New York locations! Come in for a 15-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
Recent Google reviews from White Plains, NY
4.6 out of 5(106 reviews)
Mary L
May 10, 2024
5 out of 5
I went to the Warby Parker store at The Westchester in White Plains for the first time, and was very impressed!
The optician who helped me (I did not get her name) was very professional and knowledgeable, and there was a large selection of frames to choose from.
As someone who’s been wearing eyeglasses for over 50 years, I can say this was one of my best experiences.
I highly recommend.
Response from Warby Parker
May 13, 2024
Thank you so much for sharing this review, Mary! We are so glad you had a great experience.
Mike C
May 10, 2024
1 out of 5
I found the staff at the WP location unhelpful and unfriendly; they looked like they wanted to be somewhere else. I had to approach them for help.
The optometrist had to stand on the tips of his toes to measure me for my glasses. I asked if I could be re-measured while I was sitting; the staff got me a stool to sit on in the middle of the store. The optometrist rushed through the second measurement just like he did the first. When the measurements were different he said something to the effect of a millimeter here, a millimeter there doesn’t matter. I was shocked and disheartened at his response. The device he used to measure me looked like a toy compared to what I’ve experienced at Lens Crafters and other optical stores. I never experienced worse customer service at an optical store and supposedly from a licensed optometrist - I wonder if he should be? I found the optometrist rude and unprofessional.
The service was just as bad when I picked up my glasses – the person essentially was going to hand them to me and say see you later. I had to ask if I could sit down and try them on, look in a mirror and ask for a minor adjustment.
Why don’t you use a properly designed and constructed store and proper equipment to fit people for glasses?
My friend recommended the White Plains location – I’ll have to ask him why?
Response from Warby Parker
May 10, 2024
We are incredibly sorry to hear about your experience, Mike. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Anna M
April 09, 2024
2 out of 5
The staff is not welcoming. I was disappointed by the customer service. I don’t expect super friendly, but they weren’t interested in helping me out. Perhaps I went on an off-day?
Response from Warby Parker
April 10, 2024
We are very sorry to hear about your experience, Anna. Our team should always be offering the same high level of service to all of our customers, and we will absolutely share this feedback. If you would like to connect further, please reach out to us at social@warbyparker.com — we would love to follow up.
John L
April 07, 2024
5 out of 5
My wife went here for her glasses and said I should go as well. A little far for me - almost an hour away but she works in White Plains - so made a Saturday morning appointment. When we got there early they took is right in. The optometrist was great and the exam was super quick. Then it was time to pick out frames. The selection was huge and we drove our poor associate Sky crazy by going back and forth on picking one. But Sky was awesome and she finally got us to a decision. Glasses came in the mail and fit perfectly. I used to use My Eye Doctor and then Americas Best. No more. I am a Warby Parker costumer for life.
Response from Warby Parker
April 11, 2024
We are so glad our team was able to help you find some great frames, John! We look forward to seeing you again in the future.
Marilyn H
March 31, 2024
4 out of 5
Very pleased with
H customer services friendly and helpful demeanor. Optometrist was efficient friendly and knowledgeable. A good experience. Would recommend to all.
Response from Warby Parker
April 01, 2024
We are so glad you had an excellent experience, Marilyn!
Frank N
March 08, 2024
5 out of 5
The Crew at this Warby Parker were great. Dr. Chin and Jessica were interested and very helpful.
Response from Warby Parker
March 12, 2024
We are so glad you had an excellent experience with our team, Frank!
Kim S
March 07, 2024
5 out of 5
Convenient, great selection & knowledgeable staff. Sky helped me select the right frames & lenses. I was in/out in 30 minutes. I’m pretty decisive…lol
Response from Warby Parker
March 08, 2024
We are so glad you had an excellent experience from start to finish, Kim! Thank you very much for sharing this review.
Gideon B
March 05, 2024
5 out of 5
bestframes...yet
Response from Warby Parker
March 06, 2024
We are so glad you love your frames, Gideon! Thank you for sharing this review.
Shaneka F
January 11, 2024
5 out of 5
I enjoyed my visit to this particular Warby Parker. The staff was very welcoming and helpful and my exam was excellent and the Dr. Shin was very informative and thorough. Overall it was a great experience
Response from Warby Parker
January 25, 2024
We are so glad you had an excellent experience with our team, Shaneka! Thank you for sharing this review.
Anthony L
January 09, 2024
5 out of 5
Awesome experience. Eye exam, friendly staff and great product selection at a reasonable price.
Response from Warby Parker
January 10, 2024
We are so glad you had a great experience with our team, Anthony! Thank you for sharing this review.
Deity218
January 06, 2024
5 out of 5
This was a quick and pleasant experience. The store was clean and the glasses were displayed in a way that made it easy to look around. Jack was extremely helpful with helping me make decisions in my purchase.
Response from Warby Parker
January 08, 2024
We are so glad you had a great shopping experience! Thank you for sharing this review.
Anna M
January 02, 2024
5 out of 5
I been here multiple times and have had a great experience each time. The eye exam, frame store etc are great. I was pleased at how thorough the eye doc was! I highly recommend
Response from Warby Parker
January 03, 2024
We are so glad you continue to have great experiences with our team, Anna! Thank you for sharing this review — we hope to see you again soon.
Kristen W
December 23, 2023
5 out of 5
I had the most informative eye exam I have ever had. The staff and Doctor were exceptionally friendly and professional as well as knowledgeable about products. The time spent there was far less than anticipated. Will definitely be going back!
Response from Warby Parker
December 26, 2023
We are so glad you had an excellent exam experience, Kristin! We look forward to seeing you again in the future.
Mark P
December 16, 2023
5 out of 5
Knowledgeable staff takes the time to answer any number of questions in a patient and thorough manner. Great selection as well, all in an inviting environment.
Response from Warby Parker
December 18, 2023
We are so glad you had a great experience with our team, Mark!
Leslie T
November 30, 2023
5 out of 5
Loved the super helpful team at this location!
Response from Warby Parker
December 01, 2023
Thank you for sharing this review, Leslie! We are so glad you had a great experience.
Mel H
November 24, 2023
5 out of 5
Got my first pair of glasses today! Love the team at Warby Parker - they are friendly, knowledgable and helpful.
Response from Warby Parker
November 27, 2023
We are so glad you had a great experience with our team, Mel! Thank you for sharing this review.
Michelle G
November 24, 2023
5 out of 5
Nice store staffed by helpful and knowledgeable people. Easy, relaxed shopping & buying experience compared to competitors. Great selection of frames. Highly recommend!
Response from Warby Parker
November 27, 2023
We are so glad you had an excellent experience, Michelle! Thank you for sharing this review.
Dorothy R
November 24, 2023
5 out of 5
I couldn't have been more happy with my visit today with Warby Parker. The staff was very professional and extremely helpful
I would like to also say that opthomolgist Susan Shin was the best!! Very friendly and professional also. I would recommend her to anyone!!
Response from Warby Parker
November 27, 2023
We are so glad you had an excellent experience from start to finish, Dorothy! Thank you for sharing this review.
Pamela Y
November 22, 2023
5 out of 5
Lifetime of eyeglasses, this was the easiest and most affordable trip to eye doctor!
Response from Warby Parker
November 24, 2023
We are so glad you had a seamless experience, Pamela! Thank you for sharing this review.
Floyd C
November 18, 2023
5 out of 5
My visit went well, found the frame I wanted. Staff was very customer friendly
Response from Warby Parker
November 21, 2023
Thank you for sharing this review, Floyd! We hope you love your new frames.
Debbie B
November 15, 2023
5 out of 5
Great choice of frames, reasonably priced, courteous and professional service; I went in with a prescription and was out the door after ordering in 1/2 hour. Very happy:)
Response from Warby Parker
November 16, 2023
We are so glad you had a seamless experience with our team, Debbie! Thank you for sharing this review.
Yvette O
October 29, 2023
5 out of 5
Wonderful staff, very intuitive they will be helpful as you try on many frames without putting pressure you. Just their to welcome you, show you, listen to you.
So accommodating I took others in my family back there.
Response from Warby Parker
October 31, 2023
We are so glad you had a great experience with our team, Yvette! We hope to see you again soon.
Kim T
October 26, 2023
4 out of 5
Store was clean, staff was friendly and super helpful. Would definitely go back and purchase another pair of glasses!
Response from Warby Parker
November 03, 2023
We are so glad you had a great experience, Kim! We hope to see you again soon.
Charles H
October 21, 2023
5 out of 5
Very professional and great customer service. knowledge of the products and services.
Response from Warby Parker
October 23, 2023
Thank you for sharing this review, Charles! We are so glad you had a great experience.
Alan G
October 20, 2023
5 out of 5
Excellent service, huge variety, friendly staff
Response from Warby Parker
October 24, 2023
We are so glad you had a great experience, Alan! Thank you for sharing this review.